Ballvolt — Support

We're here to help.

Need help with Ballvolt, found a bug, or have a question about a purchase? Get in touch and we'll get back to you as soon as we can.

Contact

Email: alii.raja.666@gmail.com

Please include your device model and iOS version so we can help faster.

Frequently Asked Questions

How do I remove ads?

Open the Shop from the home screen and tap Remove Ads. This is a one-time purchase that removes all ads permanently.

I bought "Remove Ads" but still see ads / got a new phone

Open the Shop and tap Restore Purchases. Your purchase is tied to your Apple ID and can be restored at no extra cost.

I lost my progress

Game progress (levels, coins, gems, upgrades) is saved on your device. Reinstalling or switching devices may reset local progress. If you need help, contact us at the email above.

How do the rewarded ads work?

Watching an optional ad lets you double your level rewards or revive once per run. These ads are always optional.

Privacy

See our Privacy Policy for details on how data is handled.